1) Medical Assistance Help includes:

a. Emergency Medical Evacuation, when adequate medical facilities are not available locally.

b. Repatriation, to the country of which the employee is a citizen or resident, when medically necessary. 

c. Hospital admission deposit of $10,000 (US).

d. Medical monitoring, including regular communication to someone designated by the employee.

e. Dispatch of a doctor or specialist when the employee’s condition cannot be adequately assessed locally.

2) Personal Assistance includes:

a. Pre-trip medical referral information that provides multi-lingual doctors and contact information for hospitals.

b. Arrangements to transport emergency medication as needed.

c. Embassy and consular information.

d. Lost document assistance for replacing important documents such as passports or credit cards.

e. Emergency message transmission.

f. Emergency cash (up to $1,000 in local currency). 

g. Access to local attorneys.

h. Emergency translator or interpreter services or referrals.

i. Benefits verification and claims assistance.

The Four Components (cont.) 

3) Travel Assistance, when an employee is hospitalized or evacuated, includes:

a. Return of travelling companion and dependents.

b. Return of vehicle to a rental agency.

c. Emergency family travel arrangements to join a hospitalized employee.

4) Security Assistance includes:

a. Travel security information.

b. A security support center staffed by professional consultants.

Medical, Personal and Travel assistance is provided through Europ Assistance.

Security assistance is provided through iJET Intelligent Risk Systems.

Executive Assistance services in a printer-friendly version