Steps To Take In The Event Of A Claim
You should report not only claims, but incidents as well. An incident is any situation in which you are concerned that a claim may occur.
Here's how to ensure the fastest possible response to your incident or claim:
- When you're notified of a claim or become aware of an incident, and you need immediate advice or assistance, call your local CNA claims specialist or 1-877-732-5444.
- Report your incident or claim as soon as possible by writing the CNA Insurance Companies in care of Victor O. Schinnerer & Company, Inc., Two Wisconsin Circle, Chevy Chase, MD 20815-7022. You also have the option to file a real claim online.
- With respect to claims, all principals and staff members involved in the claim should be prepared to document the circumstances surrounding the allegation. Your written report to CNA should include the following:
- Your firm's name and address
- Your policy number
- Date, time and location of the situation
- Brief narrative description of the allegation against you
- Name of person or entity making the claim
- Amount of demand, if known
- Any lawsuit papers or legal proceedings
- Any other pertinent documents or correspondence, including newspaper accounts