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Claims Resources

Toll-Free Hotline

If you are faced with a claim or an incident that could lead to a claim, call CNA. Reporting a claim is as easy as dialing our toll-free numbers:

To report a professional liability claim, call 1-800-CNA-2778.

The 1-800-262-2778 helpline is available Monday through Friday from 8:30 a.m. to 4:30 p.m. (Eastern time).

To report a P&C claim, call 1-877-CNA-ASAP.

This toll-free claims helpline, staffed by CNA claims analysts, will give you prompt advice and counsel on both pre-claim and claim matters.

Experienced Legal Counsel

CNA uses highly experienced and successful legal defense firms that specialize in architects and engineers professional liability claims to help defend you.

The attorney assigned to your case will consult with you and keep you informed about all important actions to be taken on your behalf. In addition, your local CNA claims specialist will help answer your questions and advise you of developments in your case.

The legal defense of a lawsuit is often the most critical factor in handling a professional liability claim. Providing you with the experienced legal defense you need is just one more reason why CNA delivers the best claims services available.

Fast Claims Service

If you are faced with a claim or potential claim, you can be assured that CNA/Schinnerer will provide fast, fair claims service.

Applying our experience and expertise, we work with you to protect your firm's assets and reputation by handling your claim quickly and effectively.

Local specialists give you personal service. You don't have to deal with someone across the country if you have a claim. Our local architect and engineer professional liability claims specialists are available from coast to coast. In fact, there's a CNA claims specialist ready to assist you in every metropolitan area across the country.

At CNA/Schinnerer, we continually respond to the evolving needs of your practice. That is our commitment to you - a commitment we've been keeping for over 40 years.

This information is for illustrative purposes only and is not a contract. It is intended to provide a general overview of the services described. Please remember only the insurance policy can give actual terms, coverage, amounts, conditions, and exclusions. Program availability and coverage are subject to state regulatory approval.

CNA is a registered service mark of the CNA Financial Corporation. The CNA/Schinnerer Architects and Engineers Professional Liability Insurance Program is underwritten by Continental Casualty Company, one of the CNA Insurance Companies, and managed by Victor O. Schinnerer & Company, Inc.

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