Understanding the Claims Process 
This resource is a general guide to the typical CNA claims handling process.
Professionals who have had a lawsuit filed against them say that they would have been less anxious if they had known more about what to expect during the claims handling process. By familiarizing yourself with the sequence of events in a typical claim, you can reduce the common feeling of being caught in a confusing process.
For additional information on defending a claim, please see our publication on selection of counsel.
Guide to the Risk Mitigation Credit
This publication is an in-depth explanation of the risk mitigation credit, a new feature of the revised CNA professional liability policy.
This guide explains the "baseline" criterion that must be met to qualify for the credit, as well as all six "best practices" criteria (of which three must be met). Firms can also learn if they qualify for the credit.
You can also use the tools below in furthering your understanding of the risk mitigation credit:
Intro to Professional Liability Insurance
(Editor's Note: Charts updated Mar '10.) This resource for policyholder clients addresses the more common questions surrounding professional liability coverage, including additional insured status, contractual liability and a per occurrence professional liability policies.
While not intended to be exhaustive in its explanation of professional liability insurance, this publication does address its most commonly misunderstood features.